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Submit a transcript or recording

Start a new conversation analysis request.

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New request

Submit a transcript or recording

For the MVP, the analysis is AI-assisted and expert-reviewed before delivery.

Purpose of analysis

Briefly describe the decision, coaching need or business question the analysis should support.

Conversation title

Use a short title that will make this request easy to identify later.

Conversational Domains

Choose the conversation domain first, then refine the request with one or more subdomains.

Step 1Select a domain

Start broad. The domain helps route the request to the right analysis approach.

Subdomains

Step 2Choose subdomains

Select the subdomains that best describe the specific conversation you want us to analyse. You may select more than one.

Business value, context and audience

These fields connect the domain, subdomains and lenses to the buyer's actual value question. They are used by the dynamic Analysis Blueprint worker.

Business value questionWhat should this analysis help the buyer decide, improve or de-risk? Client / case contextAdd the business situation that is not obvious from the transcript alone. Primary audience type Primary audience label Primary audience buyer question Generate a second audience-specific report
Use this when executives and managers/trainers need different outputs from the same transcript.

Secondary audience type Secondary audience label Secondary audience buyer question

Desired output mode Synthetic/demo data
Check this when the transcript is generated for demonstration rather than a real client conversation.

People, teams and improvement goals

Optional MVP tracking fields. Open this when the request is part of a recurring team, coaching trajectory, or individual improvement goal.

This section can stay collapsed for simple client submissions. These fields are designed for longitudinal tracking and can be enriched later by AI after transcript analysis.

Speaker-level feedback

Second Listener will only include speaker-specific observations when the transcript makes speaker turns reliable enough to support them.

Preferred Report Output Language

Choose the language for the report output you will receive.

Upload conversation files

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Upload your files by dropping them here or click to select

Accepted files include transcripts, notes, audio or video files used for the analysis request.

No files selected yet.

Material Handling Review

Use this check to flag whether the material may include Personal Information (PI), confidential business information, or regulated/restricted content. PI is information that identifies or can reasonably be linked to a person, such as names, contact details, employee or candidate information, health-related context, voice/video recordings, or other identifiers.

Normal business conversation Not sure — please review handling first May contain sensitive, regulated or restricted material

When in doubt, choose “Not sure” so JJ Comms Group can review handling requirements before analysis.

Responsible submission Verantwoord indienen Envio responsável Soumission responsable

Before submitting, confirm authorization, consent and confidentiality requirements. Bevestig vóór indiening autorisatie, toestemming en vertrouwelijkheidsvereisten. Antes de enviar, confirme autorização, consentimento e requisitos de confidencialidade. Avant soumission, confirmez l’autorisation, le consentement et les exigences de confidentialité.

I confirm that I am authorized to submit this transcript, recording or related material for analysis. I confirm that required notice, consent or lawful basis has been obtained where required. I understand that Second Listener provides conversation-process analysis and improvement recommendations, not legal advice, clinical diagnosis, therapy, employment decisions or privileged legal review. Ik bevestig dat ik bevoegd ben dit transcript, deze opname of gerelateerd materiaal voor analyse in te dienen. Ik bevestig dat vereiste informatie, toestemming of rechtsgrond is verkregen waar vereist. Ik begrijp dat Second Listener analyse van gespreksprocessen en verbeteraanbevelingen biedt, geen juridisch advies, klinische diagnose, therapie, arbeidsrechtelijke besluiten of geprivilegieerde juridische beoordeling. Confirmo que estou autorizado a enviar esta transcrição, gravação ou material relacionado para análise. Confirmo que aviso, consentimento ou base legal exigidos foram obtidos quando necessário. Entendo que a Second Listener fornece análise do processo conversacional e recomendações de melhoria, não aconselhamento jurídico, diagnóstico clínico, terapia, decisões trabalhistas ou revisão jurídica privilegiada. Je confirme être autorisé à soumettre cette transcription, cet enregistrement ou tout matériel associé pour analyse. Je confirme que les informations, consentements ou bases légales requis ont été obtenus lorsque nécessaire. Je comprends que Second Listener fournit une analyse du processus conversationnel et des recommandations d’amélioration, et non un avis juridique, un diagnostic clinique, une thérapie, une décision RH ou une revue juridique privilégiée. Please anonymize names, organizations and identifying details in the analysis output where possible. Anonimiseer waar mogelijk namen, organisaties en identificerende details in de analyse-output. Anonimize nomes, organizações e detalhes identificáveis no output da análise quando possível. Merci d’anonymiser, lorsque possible, les noms, organisations et détails identifiants dans le livrable d’analyse. Optional: I consent to this material being used as an anonymized internal product-learning case. This is unchecked by default. Optioneel: ik geef toestemming om dit materiaal als geanonimiseerde interne productlearning-case te gebruiken. Dit staat standaard uit. Opcional: consinto que este material seja usado como caso interno anonimizado de aprendizagem do produto. Esta opção fica desmarcada por padrão. Optionnel : j’accepte que ce matériel soit utilisé comme cas interne anonymisé d’apprentissage produit. Cette option est décochée par défaut.

Do not submit legally privileged, medical, clinical, HR investigation, whistleblower or highly sensitive material unless you are authorized to do so and have confirmed that submission is appropriate. Dien geen juridisch geprivilegieerd, medisch, klinisch, HR-onderzoek, klokkenluiders- of zeer gevoelig materiaal in tenzij je daartoe bevoegd bent en hebt bevestigd dat indiening passend is. Não envie material juridicamente privilegiado, médico, clínico, de investigação de RH, whistleblowing ou altamente sensível, salvo se estiver autorizado e tiver confirmado que o envio é apropriado. Ne soumettez pas de contenu juridiquement privilégié, médical, clinique, lié à une enquête RH, à un signalement ou hautement sensible, sauf si vous êtes autorisé à le faire et avez confirmé que la soumission est appropriée.

Files go to the private client-submissions bucket.

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Submit a transcript or recording

Submit a transcript or recording

Conversational Domains

Business value, context and audience

Analysis focus areas

People, teams and improvement goals

Previous Requests